After you sustain an injury as a result of the negligence or actions of others, you should:
Report the accident or incident.
It is important to report the accident or incident immediately, to memorialize important information, such as the date, time, location, conditions (weather, lighting, wet or dry surface, etc.), and any witnesses (first and last names, address, and phone number).

Seek medical treatment immediately.
It is important to seek medical treatment immediately to document your injuries. Any delay in treatment may be used by the insurance company against you. They will either argue that you were not injured or were injured from something other than the accident or incident you are claiming.

Contact an experienced personal injury attorney.
It is important to contact an experienced personal injury attorney as soon as possible so that the attorney can gather facts to support your claim. Evidence to support your claim can be lost or even destroyed if not preserved timely. For example, surveillance video is typically only kept for a certain period of time before it is recorded over. If the surveillance video is recorded over, then this vital piece of evidence is gone forever. Once you’ve contacted an experienced personal injury attorney, provide them with all of the information you already have collected.

Keep detailed notes.
Personal injury claims can oftentimes take months or even years. It is important to keep detailed notes to help you remember important information that supports your claim. This can include pictures, such as injuries, damage to your car, etc. It is human nature that over the course of time our memory fades and we forget things. Insurance companies often try to exploit this, but a detailed log and constant communication with your attorney will avoid this pitfall.